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Golden Valley Rehabilitation and Care

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Golden Valley Rehabilitation and Care
Golden Valley Rehabilitation and Care
(4 Reviews)
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7505 Country Club Dr Golden Valley, MN 55427
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Consumer Feedback

(4 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1.5 star average for Recommended
They ignored my questions and my appointment seemed rushed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. Went to visit my aunt , I was in shock as to what I seen. Her hair was so dry it was falling out. Someone took her t.v. from her room so now she has no tv. to watch. Her shin was really dry, it looks to me that they do not pay close attention to the residents needs. I would not put my dog in a place like that. We will be looking for a new place that she will be well taken care of.
by Anjjela xxx.xxx.62.209
August 04, 2012
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
January 26, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider have helpful information available online?
Yes, but very little
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous
January 16, 2012
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 05, 2011
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Map and Directions
7505 Country Club Dr, Golden Valley, MN 55427