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Trinity Lutheran Home

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Trinity Lutheran Home
Trinity Lutheran Home
(8 Reviews)
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1000 E Main St Round Rock, TX 78664
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
People who run this need to read the book, Being Mortal. They can do better
by D. B. xxx.xxx.106.51
August 08, 2015
Temperature in my room tonight is 60 degrees. One week ago it was 58 degrees. Took them 12 hours to get the heat working then. My complaint of being too cold was treated more as a joke! No action taken. Texted one admin person. No answer.

Staff is mostly pretty good. Food service is poor. Facility is clean. Old, but reasonably well kept. VERY expensive. I'm here for a short stay due to an injury. Took the first place that could admit me quickly.

Would NOT recommend for long term stay.
by T-Bone xxx.xxx.120.214
December 16, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility use current and safe equipment?
Yes
by Sadie xxx.xxx.97.10
April 20, 2014
Was it easy to make an appointment with this provider?
Yes
Would you recommend this nursing home to others?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.24.250
February 18, 2014
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider have helpful information available online?
No, just a basic listings page
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider treat their staff well?
No, the staff was very mistreated
by Concerned xxx.xxx.212.190
March 02, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
October 05, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Would you recommend this provider to others?
Absolutely Not
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous
March 19, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
March 19, 2011
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Map and Directions
1000 E Main St, Round Rock, TX 78664