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SANDI WILLIAMS, ASST. ADMINISTRATOR

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SANDI WILLIAMS, ASST. ADMINISTRATOR
Twin Lakes Rehab & Care Center
(5 Reviews)
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451 S. Camino Crossing San Augustine, TX 75972
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
my sisters father in law was admitted there and they let his leg rot away. he had to have his leg removed. I would not recommend this facility to anyone. when he left he was skin and bones had bed sores and a rotten leg. what kind of facility would do that to an old man? they need to be put out of business...
by jessi xxx.xxx.202.214
December 13, 2016
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by rhp xxx.xxx.159.162
November 16, 2012
Would you recommend this nursing home to others?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 30, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 31, 2011
Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. This place is horrible.....the staff is rude and uncaring....too busy doing childrens hair after office hours or visiting.......and not paying attention to the patients.
by KOF
November 21, 2011
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Map and Directions
451 S. Camino Crossing, San Augustine, TX 75972