I was left in the appointment room by myself, but they eventually returned. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back.