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Valle Vista Convalescent Hospital Inc

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Valle Vista Convalescent Hospital Inc
Valle Vista Convalescent Hospital Inc
(5 Reviews)
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1025 W 2nd Ave Escondido, CA 92025
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
If you love the person that you are putting in a nursing home then do NOT put them in this one! The staff is a bunch of thieves , liars and snakes. The food is horrible, let alone edible! They had committed various accounts of elder abuse with my grandfather. I do not recommend this place at all unless you want your loved one to be worse off then when you admit them. They don't even deserve 1 star! Don't be fooled by the websites and any good reviews because that is what happened to us and we regret our decision.
by Anonymous xxx.xxx.104.19
April 25, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Would you recommend this nursing home to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.232.105
December 13, 2012
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by susan xxx.xxx.30.126
November 04, 2012
Had looked at a couple of places for my Mom who was going to need assisted living care.

I picked Valle Vista which seemed to be the better of the two. Wow, was I wrong.
My Mom was there less than 24 hours and she called me at 6:30am the next day and said she wanted out. When she used her call button for help the caregiver said he was having dinner. Not acceptable. Lots of patients screaming all day and night.

If your loved one has their mind do not, I repeat do not put them in this horrible place. So glad my Mom who is 88 still has her mind. We placed her back at a group home she has been living at for 3 years called the Cottage in Escondido. I highly recommend it. It is not a medical facility but they do accept hospice.

Hope this review helps your decision during a very emotional and stressful time in your life
by Chris xxx.xxx.238.50
July 16, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 21, 2011
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Map and Directions
1025 W 2nd Ave, Escondido, CA 92025