Villa Springfield

Villa Springfield
Villa Springfield 701 Villa Rd Springfield, OH 45503
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous xxx.xxx.33.221
November 27, 2012
Called and tried to get my sister's (who is a resident there) phone number. I have called 5 separate times and have not yet gotten the phone number. The will give you the wrong phone number and switch you around and act like this facility is so big that they have no idea where someone is. Laughable facility.
by Norris xxx.xxx.110.82
November 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by hazel xxx.xxx.187.83
August 27, 2012
They were located in a semi-safe neighborhood. I've been to some other places that are in safer and nicer conditions. The restrooms at this provider's office were clean enough. Every time I visit, I have to remind them why I'm visiting, what has not been done and still needs attention. They are very rude and mouthy, the service provided is very poor. The residents care needs a lot more attention and so does the tidiness of their rooms. My family member was removed from their care. I would not recommend.
by Jane Doe
February 14, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 10, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Kathie
December 15, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
August 08, 2011
Do not take your loved one to Villa Springfield they will receive substandard care
by Jane Adams
April 24, 2011
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