VIP Manor

VIP Manor
VIP Manor 393 Edwardsville Rd Wood River, IL 62095
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.101.157
January 29, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.51.251
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Vicki xxx.xxx.117.226
August 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.104.162
May 08, 2012
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
January 23, 2012
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
January 15, 2012
Would you recommend this nursing home to others?
Absolutely Not
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous
January 07, 2012
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