Walnut Creek Nursing Center

Walnut Creek Nursing Center
Walnut Creek Nursing Center 5070 Lamme Rd Kettering, OH 45439
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1.5 star average for Recommended
The place is a mess! They don't have enough aides to handle the patients load . Patients are constantly asking for help at night and you can't find a aide . The poor aides are worked to the bone, nurses are glorified pill pushers . I must say , it's clean .... The food isn't fit for a dog . They continually lie when mistakes are made and cover up mistakes . The administrator is a politician kissing little old ladies opposed to babies . The state and ombudsman has been called on them several times . I wouldn't put my cat in this facility . I removed my mother since she was always wet upon visiting her . It looks nice on outside and inside , but the care is awful . Management is always covering their mistakes .... Sad they treat older people this way . The owners just keep getting rich . The elderly suffer and the poor aides . The employees are constantly leaving and director of nursing is like a revolving door . Dereck will tell you anything to get you to take a room . It's a sick environment ! They should be ashamed . The administrator looks like he sleeps in a tanning bed , with piano teeth . He will act as if he really cares but he is always making excuses !
by Toney xxx.xxx.14.54
September 30, 2015
I am very pleased to have my mother in Walnut Creek. The place is extremely clean and well taken care of. I have been there several times in the last month and each time I am always impressed. I even had lunch there with my mother and the food was very good and nutricious. The staff is the best. They are always helpful and very kind. I get a phone call everytime she has to see a Doctor or get some type of health care. Everything is explained to me and asked if I have any questions. I could not find a better place to have my mother. I feel she is getting good care and I really feel I don't have to worry about her care. I checked out several other nursing homes before I decided on Walnut Creek. If you are considering a nursing home do yourself a big favor and visit them. They are more than happy to show you around. Walnut Creek is also very secure. There is no way that a resident can get out and wonder around. This is especially a big concern for a senior with Alzheimers or Dimentia.
by Don Strausburg xxx.xxx.222.77
May 19, 2015
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Are you going to visit this senior care facility again?
Not if my life depended on it
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was this senior care facility's staff friendly?
Not one bit
Did your provider offer a holistic approach to your experience with them?
This provider did nothing for me that made me feel like I'd want to go back.
by n/a xxx.xxx.156.145
January 16, 2015
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
by Sara xxx.xxx.179.133
May 04, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.197.89
April 01, 2013
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