Wellington Nursing Center

Wellington Nursing Center
Wellington Nursing Center 1000 Tandal Pl Knightdale, NC 27545
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.29.239
August 21, 2014
First impressions say a lot and so far they have not been good.
Asked that diapers be changed and they were not changed until 3.5 hours later.
No soap in the shared bathroom.
No available towels, no wash cloths.
Food not prepared for the needs of the patient; had to request it.
Family needs to be a constant presence/advocate for their loved one.
by Anonymous xxx.xxx.235.97
July 25, 2014
Does this provider take that extra step to make you feel special?
Not really
Would you recommend this nursing home to others?
If I Had To
Does this provider use current and safe equipment?
Fairly current
Does this provider treat their staff well?
Mostly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
by Anonymous xxx.xxx.188.186
March 17, 2014
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by JC xxx.xxx.101.24
December 26, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider use current and safe equipment?
Fairly current
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.190.32
November 14, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.120.84
November 02, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.231.84
May 10, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.85.72
April 30, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by MAGGIE ALSTON CLAUD xxx.xxx.8.28
February 14, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.49.100
November 26, 2012
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