West Union Good Samaritan Center

West Union Good Samaritan Center
West Union Good Samaritan Center 201 Hall St West Union, IA 52175
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
The care of my mother for the short time she lived at Good Sam was very good, as far as I could tell. She seemed to feel as content and comfortable as possible in her conditions. However, when she was returned to Good Sam as a Hospice patient following what turned out to be a life-ending fall and injury, her care was not up to the standards that I believe it had been previous to that. I don't feel I ever got a clear explanation of that and therefore would be hesitant to recommend the facility to anyone who was not entirely able to communicate any personal complaints or discomforts on their own, unless a family member was able to be on hand constantly to see how things were being done.
by Concerned daughter xxx.xxx.22.185
October 26, 2014
Does this provider offer flexible appointment times?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.3.166
April 13, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.210.191
January 09, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 07, 2011
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