Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider have helpful information available online?
Yes, but very little
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite