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Whispering Hills Care Center

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Mount Vernon, OH

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Whispering Hills Care Center
Whispering Hills Care Center
(5 Reviews)
> Get Phone Number & Directions
416 Wooster Rd Mount Vernon, OH 43050
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
1.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
1.5 star average for Recommended
Did the staff keep the temperature in the waiting room pleasant?
Not really
Did you feel that your waiting time was acceptable?
No
Did a staff member acknowledge or greet you when you entered?
Barely
Would you recommend this nursing home to others?
Absolutely Not
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.85.122
March 26, 2014
as an advocate for my friend who has been there 3 years and is improving I met with the social worker to see how whispering hills could address her needs better. Not only did she not address my initial request but did not show respect or acknowledge the needs I brought to her attention. I am advising her family to find another facility.
by anonymous xxx.xxx.49.155
December 31, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
February 17, 2012
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
November 16, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
April 26, 2011
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Map and Directions
416 Wooster Rd, Mount Vernon, OH 43050