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White Acres Good Samaritan Retirement Village & Nursing Center

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White Acres Good Samaritan Retirement Village & Nursing Center
White Acres Good Samaritan Retirement Village & Nursing Center
(21 Reviews)
> Get Phone Number & Directions
7304 Good Samaritan Ct El Paso, TX 79912
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
No
Did this nursing home answer all of your questions?
Some were answered
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.205.130
May 15, 2013
The staff is very friendly and for the most part pretty attentive. The nurses are wonderful; but it is obvious that they are short-staffed. I have to say that I was not pleased with the fact that whenever I visited my father; he was in his chair in the common area with the other residents. I understand that he was not supposed to be restrained in his bed or chair in his room; but being in the common area most of the time was not what we were told would be his main existence. We were told that there would be activities and rehabilitation filling up most of his days. It was two weeks before the on call doctor evaluated my father. The meal menus were not as healthy as I would hope. One menu consisted of a hamburger and chips. Another one was a roll and ravioli. We were expecting more veggies and fruit.
I had decided that after his twenty days of rehabilitation that he was coming back home.
by Patricia Monroe xxx.xxx.198.36
January 25, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.87.13
January 03, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.95.171
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Did this provider have reasonable prices?
Absolutely!
by Annette, Gilbert, Az xxx.xxx.140.241
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.156.118
June 14, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to relax during your appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 29, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 10, 2011
Did this provider have reasonable prices?
Absolutely!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 28, 2011
Would you recommend this nursing home to others?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 24, 2011
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Map and Directions
7304 Good Samaritan Ct, El Paso, TX 79912