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White Oak Manor--Lancaster

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White Oak Manor--Lancaster
White Oak Manor--Lancaster
(6 Reviews)
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253 Craig Manor Rd Lancaster, SC 29720
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Ramona Barnes Pate xxx.xxx.201.220
July 05, 2014
I'm not sure what the people giving White Oaks a bad review are looking for. Nursing homes are not cheery places.

White Oaks provides consistently good care for residents that are limited in mobility and need constant attention, assistance with their meds, etc. They keep the family informed of any changes in their loved ones meds, conditions, etc.

The financial office manager, Sharon, is amazingly knowledgeable and helpful in guiding you through the admittance process and, if needed, the Medicaid process.

All phone calls to the manager, nurses station, etc. are answered promptly. Questions are resolved quickly.

I would highly recommend this facility to families that have a loved one who needs 24 hour care.
by Neil C xxx.xxx.202.250
November 14, 2013
My mother is a resident at the home. The staff is wonderful - cheerful, attentive and provide consistently good care. The home has regular activities and religious services.

The facility itself is clean. My mother, who refers to the staff as members of her "new family", loves the place (she has a sunny disposition), complements the food (which I think is pretty average) and care (which I think is exceptional).

No nursing home is fun to visit or gives you a great feeling due to the condition of the elderly residents. However, White Oaks does a good job of caring for its residents.
by Steve In Colorado xxx.xxx.166.67
November 14, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous xxx.xxx.242.153
October 03, 2013
My overall experience with this nursing home was just ok. I'm not sure if I would go out of my way to recommend them to anyone. They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. I wish there were more choices for my loved one.
by Webbchick xxx.xxx.202.118
July 22, 2013
Would you recommend this provider to others?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
May 17, 2011
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Map and Directions
253 Craig Manor Rd, Lancaster, SC 29720