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White Oak Manor--Rock Hill

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White Oak Manor--Rock Hill
White Oak Manor--Rock Hill
(7 Reviews)
> Get Phone Number & Directions
1915 Ebenezer Rd Rock Hill, SC 29732
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
The nurses cover up mistakes and are so ignorant they can't understand the docs med orders. Then they fire the smartest nurses because they are drug addict African Americans that work their. Don't put your loved one here for sure. I worked there and was set up by those scum!
by PissedoffRN xxx.xxx.233.50
September 06, 2014
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.118.10
July 02, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.227.248
June 25, 2013
After having visited several facilities in Rock Hill, we knew immediately that White Oak was the right place for our mother. The entire staff is friendly and helpful. They listen to any concerns and address them immediately. The facility is top-notch. We live over 100 miles away, so the nurses kept us informed by phone. If there was ever a problem or concern we were contacted immediately. Mom was well taken care of and treated with dignity and respect. We would recommend White Oak to others who are looking for a safe, secure home for their loved one.
by Mike Blackwood xxx.xxx.79.22
August 22, 2012
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
February 27, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 27, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 06, 2011
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Map and Directions
1915 Ebenezer Rd, Rock Hill, SC 29732