Willimansett Center West

Willimansett Center West
Willimansett Center West 546 Chicopee St Chicopee, MA 01013
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They were decent
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.177.220
June 05, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.195.150
May 08, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this nursing home to others?
I Already Have
Was the provider's staff welcoming to you?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
by Ken Haney xxx.xxx.227.200
March 25, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Ken Haney xxx.xxx.227.200
August 13, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.102.208
April 24, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
February 01, 2012
Was this provider's office too cold?
Yes, I was starting to get numb
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
January 18, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 04, 2012
Would you recommend this provider to others?
Absolutely Not
Does this provider have a good professional reputation within your community?
Not really, it could be better
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider's office clean?
It was satisfactory
by Anonymous
June 22, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 16, 2011
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