Willow Park Convalescent Home

Willow Park Convalescent Home
Willow Park Convalescent Home 18810 Harvard Ave Cleveland, OH 44122
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
many years ago I worked for the home, and now my uncle is there. I would like to come back to volunteer soon.
by mz tee xxx.xxx.152.230
January 19, 2015
Who has Alzheimers ... The patients or the management? Would you please send me an invoice so that I can pay you?
by P Talty xxx.xxx.7.170
August 04, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by JACQUELINE HALL216 630-2932 xxx.xxx.13.59
April 30, 2012
Their equipment was just average. There are four patients to a room in the area that my family member was in and there are holes in the walls behind the bed. He did not have a night stand, television or telephone. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. The place tends to smell. They should probably work on improving their professional reputation. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Never again if I can help it
December 14, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this provider?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
October 18, 2011
Are you going to visit this provider again?
Not if my life depended on it
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
July 27, 2011
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