Wind Crest Nursing Center

Wind Crest Nursing Center
Wind Crest Nursing Center 607 W Ave B Copperas Cove, TX 76522
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.139.141
April 20, 2014
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Windcrest sucks xxx.xxx.114.189
January 20, 2014
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Would you recommend this nursing home to others?
Absolutely Not
by ANOM... xxx.xxx.226.91
November 29, 2013
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.26.190
October 28, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.220.86
June 10, 2013
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.174.226
December 27, 2012
They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. Not only were they unwilling to seek any sort of advice from anyone else when they didn't have an answer for me, they highly discouraged me from seeking anyone else's opinion. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by onewickeddragon
February 14, 2012
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office too loud?
No, it wasn't too loud
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 28, 2011
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