Michael Lasser, MD

Michael Lasser, MD
Michael S. Lasser, MD, PA 6345 Woodside Ct., Suite 102 Columbia, MD 21046
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Anonymous
December 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do other parents within your community respect this pediatrician?
Yes, they are respected
by Anonymous
November 16, 2011
Everyone in my community knows that they are the absolute best in the field. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They have really great customer service here. They always put their customers first, regardless of the situation.
by Rick
November 14, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 26, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was given a polite greeting when I walked in. It was nice to be acknowledged. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by JODI
June 20, 2011
They really care!!!! Great nurses. Kathy Feroli also great. Dr Lasser very kind and treats the kids very age appropriatley. Kath will see the teen age girls so you get both sexes handled well.
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They made the extra effort to make sure every question and concern I had was addressed. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Quinn family
June 02, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 19, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
April 06, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
April 06, 2011
I appreciate that they've never over-treated my child. Dr. Lasser is calm, confident, and knowlegable. It's been easy to make appointments, even at the last minute. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by kdjump83
March 28, 2011
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