Craig Kostrubala, DDS

Craig Kostrubala, DDS
Dr. Craig Kostrubala, DDS 11107 S. Lawler Alsip, IL 60803
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Best dental experience I have ever had! Everything was explained thoroughly and my procedure was totally painless. -didn't even feel the pinch of the needle. I won't go anywhere else and my kids will also be patients. Highly recommend!
by Tracy xxx.xxx.238.19
June 22, 2015
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
by Kim xxx.xxx.19.170
September 09, 2013
Did this provider rush your appointment?
No
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous xxx.xxx.0.112
April 09, 2013
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They always make sure to return my phone call as soon as possible. They've never left me waiting. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I called the office on Christmas eve, with horrible pain from an issue I have been treating over the last few weeks, Kelly was nice enough to listen to all of my worries and complaints, and genuinely wanted to make sure I felt better for the holidays. She even gave me her cell phone number just in case I had any issues getting my script filled after they had closed the office. They always accommodate for late appointments, always answer all of my questions as best as I could ever ask for. They are FANTASTIC at this office, and really care about each of their patients.
by Amanda xxx.xxx.113.187
December 24, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.237.49
December 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.232.82
April 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by nina xxx.xxx.104.89
April 09, 2012
Dr. Kostrubalas did my implant, it turned out great! It took only two visits. I initially went in for a consult, but after hearing about how easy and virtually painless the procedure would be I wanted to get started right away, they only required half down, and since I didn't bring any money with me, the office manager was nice enough to help me fill out an application for financing, within 5 minutes I was approved and the Dr. began taking impressions. A couple of weeks later the office called me to let me know my implant was ready and I scheduled the appointment to come in. I was really nervous at first, but I felt NO PAIN during the procedure, and afterwards one of the staff members went over
all my instructions on care. I asked them for something for pain, and even though they wrote something, I never needed it. I am really glad that I got this done! I can't believe I waited so long. I have been missing my front tooth for over 10 years... and now, its a perfect match! Thank you! Thank you! Thank you! Best $3,000 I ever spent!
by Dorothy D. xxx.xxx.207.144
March 14, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 13, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous
November 23, 2011
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