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Craig Kostrubala, DDS

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Craig Kostrubala, DDS
Dr. Craig Kostrubala, DDS
(78 Reviews)
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11107 S. Lawler Alsip, IL 60803
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. This provider has very little helpful information available online, and what they do have is hard to find. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made the extra effort to make sure every question and concern I had was addressed. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Melissa L.
October 18, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
by Anonymous
September 22, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged and have people demonstrate excellent customer service. We felt very safe in their care. This was my first time visiting the dental office along with my 4 year old for dental care. Amazingly, my toddler was very comfortable during his treatment and the Hygenist was very nuturing and hands on with my child. The checkup and cleaning went very well and to my surprise he was very relaxed with the procedure and curios -- it was more detail then the other dentist office he attended 6 months ago. I strongly recommend this office for dental care not only for the Adults but toddler of age as well. We will definitely visit this office again. Prior to my office visit, I got an appointment quickly and during my visit, I did not have to wait long. I loved how gentle and careful they were while they were cleaning and flossing my child's teeth. His gums didn't bleed at all. They've never rushed the teeth cleaning and he did not cry or show signs of fear since it was more detailed.
by New Customer - Lisa 9/6/11
September 06, 2011
Dr. Kostrubala did my lumineers and they turned out fantastic! I am so happy with my new smile! I should have gotten this done years ago!
by cindyck
August 27, 2011
They told me a little advice about what I could do at home to prevent cavities, but not enough. I was hoping for more information. I would definitely hesitate going back due to the fact that my experience was sub-par. Kelly was very rude to her staff and disrespectful. Although Dr. Craig was very nice, his "office person" wife was very phony. Didn't know anything. Very uncomfortable office environment.
by att
August 16, 2011
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
August 15, 2011
They gave me sufficient information to make a decision about my treatment plan. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by John
August 11, 2011
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
Was this provider's office too loud?
Yes, they need to move to a quieter location
by Anonymous
August 09, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous
August 09, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 09, 2011
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Map and Directions
11107 S. Lawler, Alsip, IL 60803