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Gail Jones, M.D.

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Gail Jones, M.D.
University Hospitals-Newbury Health Center
(10 Reviews)
> Get Phone Number & Directions
11110 Kinsman Road Suite 2 Newbury, OH 44065
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Mostly
by Anonymous xxx.xxx.169.34
October 20, 2014
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this family doctor's staff friendly?
No, they were rude
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider rush your appointment?
Not too much, but somewhat
by Buck xxx.xxx.223.202
November 12, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
Yes
Did they follow up with you after your appointment?
Yes.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by mstre xxx.xxx.161.227
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.153.198
August 15, 2012
I was very happy with Dr. Jones but have some issues with her assistant, Linda. First, she never washed her hands before touching my granddaughter. As she was attempting to examine my granddaughter's ears, she put the scope in her own ear and then my granddaughter's ears. My four year old granddaughter wouldn't let the assistant flush out her other ear because it was hurting. Linda and I tried to get my granddaughter to relax and when she wasn't cooperating, Linda threatened her with getting more people in to hold her down, which made matters worse.
by MJW xxx.xxx.24.31
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by don valentine xxx.xxx.216.248
April 16, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 10, 2012
Did this provider listen to your input and concerns?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 21, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Jean
December 21, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. The office was very easy to locate. I didn't have any trouble finding it at .


by LW
June 21, 2011
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Map and Directions
11110 Kinsman Road Suite 2, Newbury, OH 44065