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A Fresh Look

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A Fresh Look
A Fresh Look
(10 Reviews)
> Get Phone Number & Directions
12501 North Division Street Spokane, WA 99218
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Has this salon ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this salon?
Yes! It was effortless!
Does this provider have helpful information available online?
Yes
Did this stylist ever take personal phone calls during your beauty treatment?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.33.204
August 23, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by pam xxx.xxx.15.226
January 11, 2013
Did the stylist spend extra time washing your hair?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.248.236
September 27, 2012
I have been VERY happy for almost 10 years now! Lots of fun and laughes with fair prices and great styles.
I want to address Ann though...
If you went in with the "closed sign showing" then what did you expect? Sounds like they closed early. Maybe you should make an appointment, this is NOT supercuts after all. I also don't believe even for a second that anyone was rude to you.
If you just need to vent then please find a better way to do so and stop trying to dirty the reputation of a GREAT salon and WONDERFUL people.

Oh, by the way, the ONLY male who works at A Fresh Look is not only a hair stylist but also the owner.
by Jenni xxx.xxx.248.236
September 27, 2012
I went in there Saturday September 8, 2012 at 6:15. Closed sign showing. Explained I'd come there several times and they are always closed even during OPEN hours. No one in the shop except a desk person and a hair stylist. I asked them what their hours were and the hair stylist told me all of the days except Saturday. I asked her what are your hours today. Her reply open untill 8:00. If we don't have customers we close early. I replied, "Can I get a hair cut?" The guy at the desk says loudly, "NO! we cannot give you a hair cut I've already closed the books." . I said, "Ok". I was very embarrased for them that they were not client friendly, had closed books 1 hour and 45 minutes before closing, and appeared that I was bothering them by coming to their shop asking for a hair cut. Am I going back there? NO NO NO
by Ann xxx.xxx.8.203
September 09, 2012
by Anonymous xxx.xxx.146.49
April 25, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have reasonable prices?
Absolutely!
by gjmayo xxx.xxx.210.172
October 27, 2011
The salon was easy enough to find. They made sure every single need I had was answered, and are always available for an appt. at the last minute. I was so impressed with the service and the quality of designs and color that they chose for me and I always walked out happy with the knowledge that I had a cutting edge hair cut and exceptional products along with an explanation on how to utilize everything I walked out with to its utmost best. Chris keeps up to date with continued education and it is reflected in the product. The banter is personal, not superficial and their concern for their customers is genuine, I would encourage patronage to this establishment
by MemphisRain xxx.xxx.118.46
June 19, 2011
Did this provider answer all your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.197.120
June 08, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this salon easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this salon?
Yes
by Anonymous
April 16, 2011
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Map and Directions
12501 North Division Street, Spokane, WA 99218