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Free Spirit Aesthetic Skin Care Center & Body Piercing Clinic

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Free Spirit Aesthetic Skin Care Center & Body Piercing Clinic
Free Spirit Aesthetic Skin Care Center & Body Piercing Clinic
(3 Reviews)
> Get Phone Number & Directions
343 N Main Ave B Gresham, OR 97030
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Let me start this by saying that I have not yet had my appointment, but I already am NOT pleased with the professionalism of this business, and find them to be VERY rude. This is my first yelp review, and if I can save anyone from the frustration I feel, then I'll take the time to do it. I bought a Groupon deal for fake eyelashes, and wanted to use them for my engagement photo shoot about a month ago. I called trying to make an appointment, and a woman told me she would have her mom call me back to talk to me about getting the eyelash put on. OK? I wait. No call back. I call back the next day and leave a message. I do not receive a call until the next day when they tell me they don't have time until about a month out. We discuss what time, choosing between 8:30 am and 10:30am. She tells me the appointment will take about 2 hours (seriously?!) so I choose 8:30am. Then she drops a bomb - she tells me I have to pay a gratuity charge of about $60 (on top of the $89 I payed on Groupon), otherwise they "lose money." Once again... SERIOUSLY?!

So the day comes, I have my appointment on a crisp Saturday morning. I peel myself out of my warm bed to go to an EMPTY house, no one in sight. I am confused, and starting to get upset, but think... I'll wait 10 minutes. In that time, I call and look through the window (I can hear the phone ringing from outside) and leave a message explaining that I was here for my 8:30am appointment and that I was pretty upset that no one was here to meet me for it. I go home.

I receive a call around 10:30am (Really? You got my message 2 hours later, or decided calling me back when you got there wasn't a good idea?) from someone who is NOT apologetic, but annoyed instead. She said that she had been running late and was there 5 minutes later. I told her I waited 10 minutes. She told me she was pretty upset too and that this also ruined her morning. OK? Silence. She tell's me she doesn't know when she can fit me in because they're "so busy." Then she tells me if I want to, I can come in at 1:30pm today. NO thank you. I'm going to see what I can do to get my money back from Groupon, because they clearly don't need or want my business.
by Anon xxx.xxx.53.58
December 08, 2012
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider answer all your questions?
Yes
Would you recommend this provider to others?
Yes
by Julie xxx.xxx.132.131
September 02, 2011
Did this provider have reasonable prices?
Yes
Did this provider answer all your questions?
Yes
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.161.104
June 29, 2011
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Map and Directions
343 N Main Ave B, Gresham, OR 97030