Penny, the owner of this salon is an amazing hairdresser. She does a GREAT job, and when she was out having surgery a couple of years ago, it was terrible doing without her! I am so glad she is back to work. Had my hair done there today and it took about ten years off my looks. You do have to call for an appt, as sometimes if she does not have appts scheduled, she will not be there....so best to call versus taking a chance on catching her for a walk-in. Other than that, everything is perfect--she is talented, friendly and prices are reasonable too.