Jeanne Canovitch, Owner

Jeanne Canovitch, Owner
Charisma 421 Main Street Haverhill, MA 01830
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Every time I've called and left a message, I've never heard back. It's extremely annoying. It was almost impossible to get an appointment at their office.
by mca xxx.xxx.100.84
July 05, 2014
Does this provider listen to your concerns and respond respectfully?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
Does this provider return your phone calls?
Promptly
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this provider's staff friendly?
Mostly
by J.D. xxx.xxx.216.12
April 15, 2014
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by J.D. xxx.xxx.216.12
August 02, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.117.14
December 30, 2011
Did this provider have reasonable prices?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by dave xxx.xxx.241.46
November 19, 2011
STAY AWAY!!! I went there today and spent $120.00 for a foil. Hairdresser didn't have time to even dry it. When I came home and dried it I saw a white streak across half my bangs! I went back there to get it fixed and it was so light I wanted to cry! My hair is a horrible mess!! I noticed white blotches in my hair after the second visit when I got home. What a waste of money! I work hard for my money and now I have to wait until next week to get it fixed by someone who knows what they're doing. I was told I'd get a discount on my next visit. Next visit? Are they kidding me???????
by lily5 xxx.xxx.133.135
June 20, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too loud?
No, it wasn't too loud
How would you compare this salon to other salons you have visited?
Fairly Average
by Anonymous
May 13, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this provider to others?
I Already Have
Did this salon have reasonable prices?
Absolutely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 07, 2011
by BettyCan
November 27, 2010
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