Laluna Salon

Laluna Salon
Laluna Salon 162 Main St Prince Frederick, MD 20678
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does the provider's staff maintain a professional appearance?
Definitely yes
Were you satisfied with your appointment with your provider?
Yes
Did this provider listen to your input and concerns?
Absolutely
Do you feel like this provider's office is well staffed?
Definitely
Does this salon offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.30.107
September 16, 2014
Did you think that this provider was thorough with you during your appointment?
Very
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Were you able to find out the price of your beauty treatment over the phone?
Absolutely. They were happy to answer all of my questions
How would you compare this provider to others in his/her field that you have visited?
The best
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.176.5
April 22, 2014
Did the waiting room furniture appear to be clean?
Yes
Did this provider seem well-trained and experienced?
Absolutely
Did this provider give the impression that they cared about your concerns?
Yes
Would you recommend this salon to others?
I Already Have
How would you compare this salon to other salons you have visited?
Among the best I have seen
by crazeehair xxx.xxx.139.95
April 15, 2014
Has this salon ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes
Did the stylist style your hair the way you asked?
Yes, It was exactly how I like my hair styled.
Was it easy to find parking at this salon?
Not really, but I found a spot
by Anonymous xxx.xxx.154.79
March 10, 2014
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office too cold?
No, it was fine
Were you satisfied with your beauty treatment?
It was the best I've ever experienced!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Jerry xxx.xxx.99.245
September 13, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this salon offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you recommend this salon to others?
I Already Have
by Anonymous xxx.xxx.96.33
July 20, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
How would you compare this salon to other salons you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.240.102
June 11, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did the stylist spend extra time washing your hair?
No, my hair wash was pretty quick.
Was it easy to make an appointment with this provider?
No, it took a while
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.17.212
April 17, 2013
Did your hair stylist dry and style your hair after your hair cut?
Yes, I was able to go out right after.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.15.14
February 19, 2013
How would you compare this salon to other salons you have visited?
There is no comparison!
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Will xxx.xxx.99.245
January 30, 2013
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