Desert Sun Tanning Salon

Desert Sun Tanning Salon
Desert Sun Tanning Salon 101 Walnut Avenue Vinton, VA 24179
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
This family business has been a joy to visit for 15 years plus.
by PAGE MARSHALL xxx.xxx.51.149
July 26, 2020
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the staff at this salon friendly?
Yes, they went above and beyond
Was this salon clean?
Yes! I was amazed at how clean it was!
Does this provider have helpful information available online?
Yes
by Robin Jenkins xxx.xxx.41.67
August 10, 2013
It would be nice if you posted your hours. Your answering machine goes on forever only to say nothing. I can find no way to contact a live human being to ask when you open and/or close.
by JS xxx.xxx.202.243
February 23, 2013
To me customer service is more important than the product sometimes. I was hesitant about the health risks of tanning but expressed some concerns to the woman behind the desk and she eased my concerns. When i was given advice about the time to spend in the bed, and subsequently got burned I did express some frustration. A simple concern apparently offended her and she began name calling and told me my standards were too high. (Note: an even tan with no burn is apparently too much to ask) At this point the burn was no issue to me anymore I just couldn't believe how quickly she escalated a small problem to what it became. I have never before witnessed an employee treat a customer with such disrespect. The entire time she kept dismissing my concern saying what reputable people tan here and that they have been in business for 25 years. Good for them, but that doesn't erase a valid complaint from a paying customer. My experience here was beyond ridiculous it's hard to believe it happened.
by anonymous xxx.xxx.40.231
July 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.30.242
February 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.13.105
February 15, 2012
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