They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They have a very good professional reputation. I know that I'm under the care of an expert. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.