I was able to make an appointment with them, and get in very quickly. I didn't have to wait long at all. They gave about the same level of care as others I have been to for the same problem. I wasn't too impressed with them. It wasn't the worst salon I've ever been to, but I'm hoping I can find something better elsewhere. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. If you have a quite a few hours to kill and want to look fabulous afterwards then go here. They do great hair, but the space in the shop is very limited and they definitely overbook.