Directory > Providers > Salon > UT > Salt Lake City > Salon Dijon > Reviews

Salon Dijon

Nearby

Salons

Christe's Cutaway Hair Company

Salt Lake City, UT

Orlando's Salon

Salt Lake City, UT

TLC Elegante Hair Salon

Salt Lake City, UT

Just Perfect

Salt Lake City, UT
Get Featured on Wellness.com > Learn More
Salon Dijon
Salon Dijon
(12 Reviews)
> Get Phone Number & Directions
3167 West 5400 South Salt Lake City, UT 84118
Add a Review

Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider have reasonable prices?
No, it was expensive.
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider answer all of your questions?
No, I left confused and frustrated
by Ali xxx.xxx.167.244
July 18, 2013
Seriously the worst salon I have ever been to. I have gone to schools that did a better job than my stylist did and the staff was incredibly rude. I wanted to get my hair dyed for my bridals, a deep brown. The stylist, Connie, dyed my hair a blue black base. After going to 3 other salons, every stylist agreed it was a level 1 or 2 when I asked for a 4. It also took 2 hours and 30 minutes for a simple all over dye. When I tried to address it with the salon they offered to do a bleach bath and said it "wouldn't damage my hair." After trying to contact the stylist, talking to the manager, Joleen, going in before they closed and finding the salon had closed early even though I called ahead of time to make sure they were still open, we finally were able to get in contact with them a week later. By that time I had been rinsing my hair with stripping shampoo every day for about 20 minutes.

When I stated I just wanted a refund of the dye, they began yelling at me and my mother saying its my fault for asking for that deep of a color and refused to accept it was darker than anticipated. They kept on saying that they have been in the business for 25 years and know what they're doing. But my logic is, if they were good at what they do they wouldn't have had the problem in the first place. AND if they had treated me a bit nicer I might've accepted their offer to "try" to fix it. The thing that made me the most mad was when I directly asked the stylist if I could have a refund for the dye and she said "well if you didn't like it you shouldn't have tipped me 10 bucks." That alone shows how horrible their customer service is. I left crying. Not because my hair was ruined, but because of how horrible I was treated. No matter who was wrong and who was right, a company should NEVER treat a customer the way I was treated.

I will NEVER go back there and I hope that no one else gets sucked into their salon to experience horrible customer service and a huge waste of money and time.


Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to.
by Anonymous xxx.xxx.239.180
July 08, 2013
Did the staff at this salon pressure you to purchase unnecessary products?
No, my decisions were always respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.84.76
May 06, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider have an entertaining selection of waiting area magazines?
Absolutely! They were very entertaining!
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.155.126
April 18, 2013
Was this provider's staff friendly?
Yes
Did the staff at this salon pressure you to purchase unnecessary products?
No, my decisions were always respected
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.103.246
April 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.31.8
April 06, 2012
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.12.14
November 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.158.226
August 13, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.126.189
June 08, 2011
Would you recommend this salon to others?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
April 18, 2011
Add a Review
Map and Directions
3167 West 5400 South, Salt Lake City, UT 84118