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Fountain Day Spa

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Fountain Day Spa
Fountain Day Spa
(1 Review)
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422 South Washington Street Alexandria, VA 22314
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Consumer Feedback

(1 Review)
Service
4 star average for Service
Environment
1 star average for Environment
Staff
3 star average for Staff
Recommended
2 star average for Recommended
They have a very strict policy. I was very late. So, I got 20 min of facial instead of one hour. I understand I was late... However, I was a new customer and I did not really know their so strict policy. I was very surprised when I was required to pay $100 for 20 min ( this is the price for one hour which I reserved but did not get). I did not feel like paying $100 for 20 min. Did you? After very long conversation, I was allowed to pay $ 57 as for mini facial-30 min with one condition -- me never return again...It was rude. It hurt me also. Anyway, I paid and even left very nice tip. Who was right or who was wrong, it depends on personal judgment. But I felt very upset and stressful. I did not feel relaxed at all, and, on the next day, my face had a rash.
by Julia
April 27, 2011
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422 South Washington Street, Alexandria, VA 22314