Nicole is great. Its like having a New York stylist right yet she is so down to earth. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.