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Edna Sanclemente, Owner

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Edna Sanclemente, Owner
Capelo Spa
(4 Reviews)
> Get Phone Number & Directions
721 Pecan Boulevard Mcallen, TX 78501
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Consumer Feedback

(4 Reviews)
Service
2 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Hi Ladies and Gentlemen.... My name is Pearl Rose and I recently took over Capelo Spa & Salon Jan. 18, 2012... Our LLC name is Serene Relaxation. I read your reviews and honestly I apologize for your bad experineces in the past. We have great staff now and We do now have a very Spa, serene enviroment... Our Salon is also enjoyable, yet more vibrant with the energy we carry. I invite you to give us One more chance so that we may show you a great experience. I offer you a 20% discount on ANY Service mentioning this review. If you need anything please contact us at 956 687-4464. Our Moto is Pampering, Chocolate, & Wine~ www.capelospa.com
by Pearl Rose xxx.xxx.250.228
April 15, 2012
You should go to FB Lash Studio the eyelash extension lady does them Real Good!
by Bianca Garza xxx.xxx.117.96
February 11, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.14.217
February 08, 2012
DON'T GO - You'll regret it! I recently had eyelash extensions done at Capelo salon. Since it was my first time getting extentions, I did my research in McAllen area - all salons said the treatment takes anywhere from 1.5 to 2 hours. Capelo's website even states this treatment takes 2.5 hours! The women in the spa were extremely loud, ditzy, and annoying - definitely NOT a spa-like setting. My eyelash treatment was done in 25 minutes! She breezed through the application and my eyelashes looked like a tangled mess. I asked her why they were so crooked, and she said they took the shape of my natural lashes. When I looked closer, I saw she had clumped 5-7 extensions on the same lash, making everything look uneven. She said when I was ready to remove them, simply using oil based remover would work - I have now been soaking my lashes overnight in oil for three days now and still they will not come off. I called Capelo to schedule a remover, and they wanted to charge me $35! All other salons do it free of charge! The receptionist simply told me it's cheaper to pay the $25 to get them filled in again - awful customer service..and aparently no one in this establishment has a brain. Do NOT go here - you'll regret it.
by McAllenReviewer
May 10, 2011
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Map and Directions
721 Pecan Boulevard, Mcallen, TX 78501