I've been going to Carlo for about 3 years now and unlike these other reviews I can honestly say that I've never experienced any problems....ever. In fact, I've received the opposite of a problem because every time I am running late from work, I give Carlo a call and he'll accommodate me.
Aside from great customer service, Carlo is an exceptional stylist that knows how to cut hair just how you want it. He is also very friendly and easy to talk to so I highly recommend going to Carlo's Salon.
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all. I would never visit them again. I was very disappointed. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The guy in the salon lied to my husband saying that my credit card was declined because they wanted cash. I called my bank and they said it wasnt even swiped. I had a coupon for my daughters hair and it expires in 2 weeks. The sylist lied saying it was expired until i showed her the expiration date and she asked the owner who you can didnt want to take it. Very rude not going back ever and my daughetrs hair cut sucks, i could have done it myself
Based on my experience, I wouldn't recommend them to my friends or family at all, wet with a bridal party to do jair and makeup, they were under staffed two people doing hair and their was five of us and a little girl (their was no time for the little girl to do makeup). we all gave them pictures of what kind of hair and makeup we wanted...complete the opposite and my hair was the only one that was complete a messss, hair was blown out instead of curled and was a frizz when entering the restaurant... the makeup artist was very sloppy...our makeups were smugged and asked him repeatedly to fix it...and they were arguing with us and trying to tell us it looked good because we didn't like our hair or our horrible smugged makeup....worst experience with my life....