They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I LOVE going to Liz. She has the best personality. One huge bonus is she is never one to gossip! I know some people may like to hear the latest gossip, but I am just not interested. She is the only one I will let cut my hair! :D Plus my kids adore her, even my son who hates hair cuts will sit for her.