kathy merkel, owner

kathy merkel, owner
7th Heaven Hair Salon 1886 West Bay Drive Suite E5 Largo, FL 33770
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
I hated the beauty treatment I received. I demanded a refund. They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. I had to wait a few weeks to get an appointment but I eventually got in. I didn't care for the conversation for such a small place it was very disrespectful. Very loud.
by Anonymous xxx.xxx.68.51
February 18, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Diane xxx.xxx.47.13
April 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.52.94
February 09, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 21, 2011
My appointments always get canceled last minute here. It is really frustrating and really unprofessional in my opinion. I would recommend them to people I know if I couldn't think of anyone better to suggest. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone.
by salonwest employee
February 23, 2011
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