Hair It Is

Hair It Is
Hair It Is 475 Hurffville Crosskeys Sewell, NJ 08080
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Consumer Feedback

(3 Reviews)
Service
1.5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
I went to Hair It Is Salon today looking for a shorter style. I style I found was similar to Charlese Theron and I had plenty of hair to accommodate the style. The stylist had to keep referring back to the picture before cutting and didn't seem to know what she was doing but I gave her a chance. Little did I know that she was cutting deep sharp layers into the top which was supposed to stay long and left the back near my neck line with no layer or thinning. She then styled it so I had a hair style to the liking of Justin Beiber. When I got home I tried to straighten it in hopes I could do something with it. Turns out the layers are so scattered and choppy NOTHING can be done except to wear a hat until it grows out. I returned to the salon and spoke with Carol, owner, who offered to cut my already short hair some more and/or show me how to style it. I could not allow her to cut more of what little hair I had left and I knew no amount of styling could improve it as I had already spent the past 6 hours washing, blow drying and straightening with NO improvement. All I wanted at this point was my lousy $27 back which was not a lot to ask considering I will spend the next 6 months looking liked a 12 year old boy with a horrible hair cut. Carol could not refund my money and that was wrong because, even though she wouldn't admit it, she knew HER stylist royally screwed up. As a business owner you need to own mistakes and fix them, she felt it more necessary to try and cover it up. She knew it couldn't be fixed or styled without taking more of my hair but she wouldn't own it, she was more concerned about keeping my lousy $27 which I don't feel she should have kept because I most definitely did NOT get what I paid for. In fact what I got for my $27 was the embarrassment and humiliation of a boy cut on a 40 year old woman which NO ONE can fix!
by kris xxx.xxx.149.116
December 04, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
How would you compare this salon to other salons you have visited?
Among the best I have seen
by Anonymous xxx.xxx.55.119
November 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Christina xxx.xxx.147.175
May 06, 2012
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