Ambiance Hair Salon by Yvonne

Ambiance Hair Salon by Yvonne
Ambiance Hair Salon by Yvonne 2700 West Lawrence Avenue Springfield, IL 62704
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
My stylist made sure that my neck and body were completely covered. When I left they took the time to dust off any stray hairs so that I would be comfortable the rest of the day. I so appreciated that they didn't pressure me to buy anything I didn't want while I was there. I was able to just relax and enjoy my beauty treatment. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by EddieP5 xxx.xxx.211.192
December 07, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does the staff at this salon always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Has this salon ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Eddie xxx.xxx.208.245
September 20, 2013
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you going to visit this salon again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Tete xxx.xxx.183.199
November 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by HIM1 xxx.xxx.3.208
March 12, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Fallon xxx.xxx.252.226
December 13, 2011
They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by THE1
March 22, 2011
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