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Hair Express

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Hair Express
Hair Express
(18 Reviews)
> Get Phone Number & Directions
29 Pond Street Ashland, MA 01721
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I don't let anyone but Heather at hair express touch my hair!! She always does a great job and she's super fast. If I call ahead I never have to wait.
by Sam ...:xxxx:e837
July 10, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Was this provider's staff friendly?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Did the stylist style your hair the way you asked?
Yes, It was exactly how I like my hair styled.
by Anonymous xxx.xxx.122.219
June 18, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting area magazines?
Absolutely! They were very entertaining!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Pelusita32 xxx.xxx.20.32
January 24, 2014
I always deal with Heather and Wendy. They do exactly what we ask, they don't go off and do what they want. That is very important to my 2 teenagers who have definite opinions of what they want done to their hair! I never have to wait if I have made an appointment. Highly recommended
by anonymous xxx.xxx.118.121
October 03, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer a friend or family member to this salon?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does the staff at this salon always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes, they went above and beyond
by Anonymous xxx.xxx.200.156
January 15, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this salon leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.68.135
January 08, 2013
Wendy & Heather are the Professionals I regularly see, But everyone including the owner is fantastic there. I recently went threw some unfortunate side effects from a medicine hat left my hair REALLY messed up. I not gonna lie I was freaking out!! But they knew exactly what it was & what to do about it and where to go from there to all better. I LOVE them there and can't recommend them enough. :D
by Jennifer Rosa xxx.xxx.38.246
November 28, 2012
Did the staff at this salon use excessive foul language?
No
Does this provider have helpful information available online?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this salon use quality shampoo and conditioner?
Yes, they used good brands
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.163.203
October 26, 2012
Were you satisfied with your beauty treatment?
Yes
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does the staff at this salon always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.56.89
October 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.217.132
September 01, 2012
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Map and Directions
29 Pond Street, Ashland, MA 01721