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JCPenney Styling Salon

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JCPenney Styling Salon
JCPenney Styling Salon
(8 Reviews)
> Get Phone Number & Directions
1720 Old Fort Parkway Ofc Murfreesboro, TN 37129
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
My son just got his haircut and shampoo. $32.00 without the tip. Way too expensive for what was done. We will be looking elsewhere for more competitive price. We have both been regular customers for 5years.. this was the 1st time it cost anywhere near that much!
by Cindy xxx.xxx.11.39
November 12, 2015
Did this provider have reasonable prices?
No, it was expensive.
Would you refer a friend or family member to this salon?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this salon ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this salon clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.134.204
January 29, 2014
I've been using this salon for over twenty years. Until last week I had never had a big enough problem with my very expensive haircut that I felt I needed to go back and get it quickly fixed so I would feel better about the obscene amount of money that I spend there on color, highlights, cuts, blow dries, gloss, and products. But there is a first for everything. Last week by the time my haircut was finished (3.5 hours) someone was waiting for my stylist. I knew I wasn't 100% on the cut but I had always been told to come back if I got home and wasnt happy. So I got out of the way and took myself and my new mullet home to see if I would like it more after I tried to fix it myself. No luck. In fact, no one liked it. So I called and got back in within five days. This should have taken 15 minutes. I had a doctor appt directly after mind you and I went in with freshly washed hair to save my stylist time.

Well.... After she wets it and cuts it, she informs me that the manager, Linda, said that she wouldn't charge me for the cut but to blow it dry before my appt would be 32.99! To top it off? I wasn't even allowed to use a blow dryer myself for 5 minutes to make myself presentable for my appointment. Unbelievable. How soon we are to forget our loyal customers and the massive amounts of money they consistently bring in. So thanks JC Penney for making me drive back home to dry my hair and making me late to the doctor all because I wasn't happy with my new $200 mullet from 5 days previous. I'll go back when management changes and not one day sooner.
by LividWithLinda xxx.xxx.178.230
September 17, 2013
Did this provider answer all your questions?
Some were answered
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.190.109
October 15, 2011
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Angie xxx.xxx.18.251
August 25, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.143.82
June 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was the staff at this salon friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
March 06, 2011
Was this provider's staff friendly?
They were decent
Were you satisfied with your beauty treatment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider friendly?
Polite Enough
Did your hair stylist make sure he/she didn't spray water in your face?
Yes
by Anonymous
January 22, 2011
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Map and Directions
1720 Old Fort Parkway Ofc, Murfreesboro, TN 37129