I barely had to wait at all for my appointment, it was great. Kamal greeted me immediately, stopped his comb out and came over to give me a hug. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I so appreciated that they didn't pressure me to buy anything I didn't want while I was there. I was able to just relax and enjoy my beauty treatment. Kamal has a gift for cutting hair. He can handle my curly mop and make it look fabulous!