My stylist made sure to not spray water in my face. I felt very relaxed. I feel like Great Clips goes out of the way to accommodate my schedule. I always get the appointment time I want. Great Clips listened to my thoughts and concerns about my condition and always makes sure they consider my input. Great Clips always made sure that I wasn't in any pain. Great Clips is always able to answer simple questions over the phone. They only make me schedule appointments if necessary.