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Fantastic Sams - Concord Village

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Fantastic Sams - Concord Village
Fantastic Sams - Concord Village
(18 Reviews)
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115 Concord Plaza Shoppi Saint Louis, MO 63128
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The staff at this salon is terrific. They are friendly and knowledgeable. The shop manager is the best. She is very good at guiding her employees to do what she wants them to do without barking orders as I have seen elsewhere. They don't have a huge turnover. I've been seeing the same stylist for years. Love it. The only downfall is not the fault of the staff. The building is not the best and the restroom is old and dingy. They do their best with it , but its not great.
by Trish xxx.xxx.27.142
October 17, 2014
Were the restrooms well-stocked at this provider's office?
Somewhat
Did you feel that your visit with the provider was time well spent?
Somewhat
How would you compare this provider to others in his/her field that you have visited?
Similar
Does this provider remember you by name?
Always
Did this salon have reasonable prices?
Yes
by Anonymous xxx.xxx.24.167
June 03, 2014
Did the staff at this salon leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this salon prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the stylist spend extra time washing your hair?
Yes
Are you going to visit this salon again?
Without a doubt!
Did the staff at this salon use excessive foul language?
Not at all! They are always respectful and courteous!
by rose xxx.xxx.105.222
February 15, 2014
How would you compare this salon to other salons you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.180.121
January 06, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.90.58
September 17, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this salon easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.31.191
August 20, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider's office clean?
It was satisfactory
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider's staff friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.26.37
February 15, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.35.219
December 13, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff at this salon use excessive foul language?
No
by Anonymous xxx.xxx.178.24
October 21, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.17.227
January 05, 2012
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Map and Directions
115 Concord Plaza Shoppi, Saint Louis, MO 63128