Does this provider have helpful information available online?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding