This is a very caring salon that makes you feel like a member of their family. This is definitely not a "20-something" kind of fashion mill; expect mature women, both as staff and customers. This is what is perfect for me. The hairdressers are all very experienced, but they're not trying to give me hilights or selling me on a look that's not right for me. They take great notes about your color if you are a recurring customer...no mistakes! I would highly recommend this salon.