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Lutherville Timonium, MD

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Hot Locks
Hot Locks
(27 Reviews)
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30 East Padonia Road Suite 105 Lutherville Timonium, MD 21093
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Do you think that the provider's staff are well trained?
Somewhat
Does this provider offer flexible appointment times?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does the provider's staff treat you well?
Yes
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.68.144
October 06, 2014
Did you leave the office feeling satisfied with your visit?
Completely
Did the staff at this salon pressure you to purchase unnecessary products?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Would you refer this provider to a family or friend?
Definitely
Does this provider treat their staff well?
Extremely well
by Anonymous xxx.xxx.106.2
September 11, 2014
Was the provider's staff welcoming to you?
Yes
Was this salon easy to locate?
Absolutely! It couldn't have been easier!
Did this salon prominently display their credentials or business license?
Yes
Did the waiting room smell clean?
Yes
Was it easy to find parking at this salon?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.250.35
August 08, 2014
Does the provider's staff maintain a professional appearance?
Mostly yes
Was it easy to make an appointment with this salon?
Yes! It was effortless!
Does this provider answer the phone in a reasonable time when you call?
Mostly
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.91.215
April 02, 2014
Did your hair stylist dry and style your hair after your hair cut?
The stylist quickly dried and styled my hair, but she/he didn't go above and beyond.
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Were you satisfied with your beauty treatment?
No, I hated it!
by MelB xxx.xxx.8.7
December 30, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.250.79
November 12, 2013
How would you compare this salon to other salons you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this salon to others?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Sue Milovicz xxx.xxx.224.32
August 30, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.71.232
August 13, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Pat xxx.xxx.12.3
July 26, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this salon prominently display their credentials or business license?
Absolutely not! I don't think they have one!
Does this provider treat their staff well?
No, the staff was very mistreated
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.236.33
March 01, 2013
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Map and Directions
30 East Padonia Road Suite 105, Lutherville Timonium, MD 21093