Fantastic Sams

Fantastic Sams
Fantastic Sams 588 Marschall Road Shakopee, MN 55379
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I go to Fantastic Sam's exclusively for all my hair coloring needs. The stylists have my records and always do a great job. They are not bothersome with over the top product selling like other salons. I have had different stylists and they are all very professional and personable. I live close so if the wait is longer than expected, I will run errands and return. I would recommend the Shakopee Fantastic Sams!
by Shakopeesara xxx.xxx.90.158
March 24, 2014
AWFUL PLACE!!!! I have an adult, developmentally disabled brother that was treated with rudeness and unkindness when he went there to get a haircut. My brother is polite, well-behaved, clean and well-groom and the stylist, Melissa, would not talk to him at all, never called him by name, would not answer any of his questions and ignored him completely when he tried to talk to her. It was so bad that I went up to her but it didn't make any difference. I could tell my brothers feelings were hurt so I got him out of there as quickly as I could-when he got in the car he started crying and said he never wanted to go back there again. They must be under new management because my brother has been going there for about 14 years and NEVER had this happen before. When I called the store manager about it-he just weasled and waffled all over the place about it-said the hairsytlest probably couldn't hear him over the sound (?) of the scissors as she was cutting his hair. The manager, Jacob, knew I was upset before I left but didn't try to find out what was going on or defuse the situation and it was obvious he still didn't care, I guess because it involved a developmentally disabled person, not a 'normal' person. We are never going back to this place that has such blatant prejudice against the developmentally disabled and express it by rude, unkind and unprofessional behavior.
by BelleMichele xxx.xxx.145.190
September 17, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to find out the price of your beauty treatment over the phone?
Yes, I called and they gave me their prices
Did you feel safe in this provider's care?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.73.66
December 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.79.35
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.2.92
May 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.114.165
April 22, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.84
November 19, 2011
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.198.163
October 22, 2011
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
They were decent, but not very affordable
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.226.246
September 28, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you satisfied with your beauty treatment?
Yes
Was the staff at this salon friendly?
Yes
Does this salon offer flexible appointment times?
Yes
by Anonymous
May 26, 2011
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