I found everyone at Alter Ego to be so very friendly. Deb H. is the best - always accomodating to my schedule. what I find is that she always makes that extra special effort to get me in if I sometimes call last minute. Deb is always up beat and will have tons of ideas for both cut and color; she always does a great job, and I find a lot of people always complimenting me and asking who cuts/colors my hair. I've sent a few people to Deb who were always very happy with both the service, and comments on her great personality.