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Hi-Lites Hair Salon

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Hi-Lites Hair Salon
Hi-Lites Hair Salon
(8 Reviews)
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297 Derry Road Hudson, NH 03051
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does the provider's staff treat you well?
Yes
Would you refer a friend or family member to this salon?
Yes
Were you able to find out the price of your beauty treatment over the phone?
Yes, I called and they gave me their prices
Was the provider's staff helpful and knowledgeable?
Yes
Did your beautician rush your appointment?
No
by Anonymous xxx.xxx.199.206
July 08, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
How would you compare this salon to other salons you have visited?
There is no comparison!
by Anonymous xxx.xxx.93.73
August 30, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.255.112
June 10, 2013
Were you satisfied with your beauty treatment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was the staff at this salon friendly?
Yes, they went above and beyond
by Amy xxx.xxx.109.152
February 10, 2013
Did this salon use quality shampoo and conditioner?
They weren't the best but not the worst either
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.153.209
January 11, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
How would you compare this salon to other salons you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Lisa Stanley xxx.xxx.181.55
October 02, 2012
The girls here are GREAT! I've been going to them for almost 20 years. Pam wasn't even married when I first went to her, now her daughter colors my hair! Nice atmosphere and very friendly, would definitely recommend them!
by B Sigz xxx.xxx.33.68
August 01, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Sandy
February 08, 2011
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Map and Directions
297 Derry Road, Hudson, NH 03051